Refund policy
All products sold on Z2A by DrVelu are digital products delivered electronically.
Due to the nature of digital downloads, all sales are final and non-refundable once the product has been accessed, downloaded, or delivered.
We do not offer refunds, returns, or exchanges for:
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AI EBooks
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prompt packs
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workflow templates
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automation resources
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downloadable files
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digital toolkits
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digital products
Exceptions
Refunds may only be considered under the following circumstances:
- duplicate purchases
- corrupted or inaccessible files
- technical delivery issues
- incorrect product received
If you experience any issues accessing your purchase, please contact us at:
We will work to resolve the issue as quickly as possible.
Chargebacks & Abuse
Fraudulent chargebacks, abuse of digital downloads, or attempts to exploit our refund system may result in restricted access to future purchases and services.
Contact
For any questions regarding your purchase, please contact:
Store Name: Z2A
Author/Creator: DrVelu