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Contact DrVelu Support

Questions about a digital product, download access, or usage license? Send your order number when available so we can help faster.

futureai@drvelu.com Digital product support and access questions.

Files are delivered after checkout. Include your order number if access is missing.

Review the FAQ for download, licensing, and AI-tool compatibility details.

Support Questions

Answers to the most common digital-product issues.

How do I receive the file after purchase?

After payment, Shopify instantly provides download access. You will also receive an email with a secure backup link.

Can I get a refund?

Please refer to our refund policy page. Digital products are generally non-refundable due to their instant-access nature.

I have a technical issue. What should I do?

Email futureai@drvelu.com with your order number and a short description of the issue. We will respond as soon as possible.